Writing Samples

Getting Started Guide

Written for a PaaS system, this Getting Started Guide outlines a learning plan for new users. Staff members use this page as a launching point for user training sessions.

Adventures in PC Repair

A tale of tenacity and determination: Laptop Fail 

Introduction to Project Management

The following article is excerpted from the LongJump Support Wiki:

The role of the Project Manager is to balance timeresources and work to achieve a solution or goal that meets the specified requirements. Just as adding work will impact resources and the timeline, changing a deadline will affect resource needs and the work allocation. This application helps you manage all aspects of a project. You can see here how these elements are related:


Project Management Examples

SituationAction (adjust Time / Resources / Work)
You are asked to add a new feature (Work) to the product just before launchEither push the release to a future date (Time), or add more people, tools or technology (Resources)
Your headcount is fixed (Resources), and the deadline is coming up (Time)Choose which features (Work) will be omitted from this version of the product or service
Your competition just released a similar product or serviceHire new staffers (Resources) to design and build a better product or service (Work), and arrange the delivery schedule to match (Time)


What Project Managers Know

    • There is never enough time to complete all the work
    • There are never enough resources to support all the deliverables/features
    • If more time or resources were available, more work could be completed
Whether your job title includes “lead”, “supervisor”, “administrator” or “specialist”, you have work to do, in an allotted time, with limited resources. Welcome to the world of project management!